Privacy Policy
Privacy Policy
PRIVACY POLICY
The mission of Germantown Performing Arts Center (GPAC) is to serve the community by presenting the highest quality artistic endeavors to educate, engage, enrich and transform. The following privacy policy applies to customer data collected by GPAC as described in Section I.
INFORMATION COLLECTED BY GERMANTOWN PERFORMING ARTS CENTER
Germantown Performing Arts Center collects certain nonpublic personal information from its Members, Season Ticket Holders and other members of the general public, including information it receives from them on applications and other forms, as well as information about their transactions.
Germantown Performing Arts Center collects this nonpublic personal information from:
• Donations
• Surveys
• Class and workshop registration
• Ticket purchases by members and season ticket-holders via phone, our web site www.GPACweb.com , at the GPAC Box Office, The Grove.
•Ticket purchases by non-Members and non-Season Ticketholders at the GPAC Box Office. For online purchases made from Choice Ticketing, please see the Choice Ticketing privacy policy, www.choiceticketing.com/privacy-policy/.
•Registrations on our web site www.GPACweb.com
•Information shared by social media users
•Other public sources.
USE OF YOUR PERSONAL INFORMATION
GPAC uses the personal information it collects to process ticket orders, donations and registrations; to notify you of performance changes and updates; and to offer you unique ticket offers or event invitation based on your interests.
GPAC does not sell, rent or lease its Membership, Season Ticketholder or customer lists to third parties. GPAC may, from time to time, share data with trusted organizations that are raising money or selling tickets on GPAC’s behalf. In doing so, GPAC may disclose the following kinds of information about you:
•Information GPAC receives from you on applications and other forms, such as your name, address, e-mail address and telephone number
•Information about your transactions with GPAC, its affiliates or others. GPAC has a contractual agreement with these trusted organizations that prohibits them from disclosing this information for other purposes.
In addition, GPAC may contact you on behalf of partner organizations or external business partners about a particular event or offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. If you prefer to not receive such communications you may email: boxoffice@gpacweb.com.
GPAC does not disclose nonpublic personal information of its former members, season ticket-holders or other customers.
PROTECTION OF YOUR FINANCIAL INFORMATION
GPAC will protect any personal financial information you share with us. Your credit card number will only be used for processing ticket orders, donations or class/workshop registrations. Your order information will be stored on our secure servers; this information is not shared with third parties. Information for technical management purposes is accessible by Choice Ticketing. We restrict access to customer financial information for use by authorized GPAC employees only. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
WEBSITE AND EMAIL NEWSLETTERS
To maintain contact with GPAC donors, customers and other interested parties, GPAC manages a website, https://www.gpacweb.com. In general, when you visit our website and access information, you remain anonymous. GPAC does not require you to register or provide personal information in order to view our site.
GPAC tracks web usage and non-personally identifiable information (that is, information that cannot be traced to a single, personally identifiable individual) to evaluate how well our web pages are serving visitor needs.
There are occasions when we will ask for additional information from you. We do this to better understand and respond to your needs, and to provide you with services that may be valuable to you. For example, personally identifiable information will be collected when you make a donation, purchase tickets or sign-up for GPAC e-mails. GPAC also tracks customer response to emails - specifically if the email was opened and if a purchase decision was made - to evaluate the effectiveness of these promotions. To opt-in or opt out of receiving specific email newsletters, please click “unsubscribe”, contact our box office at boxoffice@gpacweb.com or call (901) 751-7500.
GPAC may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) GPAC’s rights or property or anyone else that could be harmed by such activities. GPAC may disclose user information when we believe in good faith that the law requires it.
FAQ
FAQ
FREQUENTLY ASKED QUESTIONS
When do the doors to the mainstage theater open?
The front doors to the building open approximately one hour before curtain time and the doors to the seating open approximately one-half hour before curtain time. As a courtesy to performers and audience members, latecomers will not be seated until a suitable pause in the performance.
When do Grove events begin?
Visit www.gpacweb.com to learn when the event will start and when we will open the doors.
What is the admission cost for Grove events?
Visit www.gpacweb.com to learn the admission cost of any event. Some events will be free and some events will offer discounts for families or children.
I need special seating and access—how do I make these arrangements?
Wheelchair accessible seating available. For any special seating arrangements (accessible seating, aisle transfer seats, etc.) please call the Box Office at (901) 751-7500.
Parking for patrons with a valid handicap license plate or other authorized identification is available. The Grove facilities are wheelchair-accessible.
Are pets allowed in The Grove?
Pets are not permitted in The Grove. If you have a service animal please let the box office know upon arrival.
Where is lost and found?
Items may be claimed at the GPAC Box Office Monday through Friday, 10 a.m. to 5 p.m. Please call (901) 751-7500.
Is food served at GPAC?
Refreshments are available prior to the performance and during intermission for your convenience. Refreshments may be taken into the seating area at most but not all performances. Concession stands are located in the first floor and, for some events, the balcony lobbies.
What about food in The Grove?
The Grove allows food trucks and food carts into the venue. Patrons are welcome to bring picnics to some events and sometimes outside food and beverage are restricted. If coolers and picnics are not allowed, this information will be noted on the event page when you buy a ticket. Before you pack your picnic please review our prohibited items.
May I take pictures at the show?
No audio or visual recording devices (including video) are permitted at events. However, you may take photos before or after concert performances. No photos are allowed during the performances. Cell phones and other electronic devices must be silenced or turned off. We also request that guests refrain from text messaging as it is distracting to fellow audience members.
Do I need to buy a ticket for my infant in the mainstage theater?
As a courtesy to patrons and the performers, children ages 4 and under are not permitted in the theater, except for events specifically intended for children. All patrons must have a ticket for admittance and must be seated in their designated seat.
Any person who causes a disturbance will be asked to leave the venues without a refund.
Are children allowed in The Grove?
Of course! Families are always welcome. All we ask is that you supervise your children so that everyone can enjoy the performances. As a courtesy to others, if your child becomes fussy, we ask that you be prepared to remove them from the concert area. An adult must accompany all children under the age of 18. Every concert patron requires a ticket.
*Please be mindful of social distancing guidelines for the entire family and help keep your kids six feet from other patrons.
Does my 9-month old need a ticket in The Grove?
Due to fire codes, everyone, including children of all ages, needs a ticket — NO EXCEPTIONS!
Can I bring chairs to The Grove?
Yes!
What if for some reason I cannot use all my tickets for a certain show?
Tickets are non-refundable. However, if you will not be using your tickets and would like to put them to an even better use, please inform us! We will donate unused or returned tickets to our charitable partners, the Ronald McDonald House and the Stax Music Academy.
Can you smoke/vape in The Grove?
The Grove is a no-smoking and no-vaping venue.
Where are The Grove restrooms located?
Restrooms are located in the southeast corner of the venue near The Grove box office. Face coverings are recommended to enter the restrooms at The Grove.
What happens if it rains?
The evenings’ events are subject to weather and availability. We’ll communicate changes via the event page on our website and social media. If the show is postponed due to inclement weather, your ticket will automatically be transferred to the rescheduled date. If you are unable to attend on the new date, your refund amount can be applied, minus the handling fee, to upcoming shows at GPAC or The Grove. You can reach the box office at 901-751-7500. Leave a message and your call will be returned.
About
About
GPAC is a multidisciplinary performing arts facility whose mission is to serve the community by presenting the highest quality artistic endeavors to educate, engage, enrich and transform.
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any prohibited basis including race, color, age, gender, religion, disability, national origin, or veteran status.
Opened in 1994, GPAC has the Highland Capital Performance Hall, an acoustically perfect, 854 seat main stage theater, the Watkins Studio Theater and The Grove outdoor performance space. GPAC presents world renowned performing artists in a variety of genres, year round educational activities for all ages, rotating visual art exhibits and many community events welcoming over 100,000 visitors annually. The organization benefits from the infrastructure of a professional organization that possesses a clear direction, strong financial health, and a committed board of directors.
GPAC Guild
GPAC Guild
THE GERMANTOWN PERFORMING ARTS CENTER GUILD IS AN ORGANIZATION OF WOMEN WHO SHARE THE COMMON INTEREST OF PROMOTING THE ARTS IN OUR COMMUNITY AND IN WEST TENNESSEE.
An application to join the Guild is at the bottom of this page.
Susan Carlsson
Membership Chair
(901) 634-6886
susanpcarl@aol.com
Roberta Hefley
Guild President
rch1212@gmail.com
Guild members assist at performances, prepare receptions and promote performances to organizations in the community. Guild members offer their time, talents and consistent support for the many varied activities of GPAC. The Guild meets at GPAC on the third Monday of the month.
GERMANTOWN PERFORMING ARTS CENTER GUILD
MEMBERSHIP APPLICATION
Susan Carlsson (901-634-6886), chair of the Membership Committee will notify you when your application has been processed. Dues are $75 annually.
Guild meetings are scheduled on the third Monday of each Month (August through May). Social time begins with food and fun at 6:30 pm with meetings following at 7:00 pm.
Volunteer Program
Volunteer Program
Becoming a GPAC volunteer is a great way to be a part of world-class concerts, make new friends and contribute to the continued success of GPAC.
register for our events using Volunteer Odyssey
GPAC is looking for energetic and personable students to be part of our Student Volunteer Team!
Selected students ages 16 and up will greet guests, provide general information about GPAC and help out at educational events throughout the season. This is a great way for students to acquire community service hours and get experience working in a performing arts venue.
JOIN THE TEAM
Mandy McKay
Facility Services/Volunteer Coordinator
mandy@gpacweb.com
901-751-7670
WE WOULD BE HONORED TO HAVE YOU AS PART OF OUR TEAM.
JAZZ SOCIETY
JAZZ SOCIETY
LOVE JAZZ? LOVE GPAC? JOIN THE GPAC JAZZ SOCIETY
The GPAC Jazz Society was founded by GPAC's 'Patrons of the Arts' for 2012, Dr. Neal and Joey Beckford. Membership consists of an annual gift of $1,300, which includes two tickets to all main stage Jazz performances as well as private receptions. Your tax-deductible gift helps ensure Jazz continues to thrive at GPAC.
2025-2026 GPAC JAZZ SOCIETY MEMBERS:
Dr. Esmond & Pamela Arrindell
Dr. Neal & Joey Beckford
Honorable George H. Brown, Jr.
Thomas Chu, M.D.
Dr. John & Casey Gleysteen
Dr. Axel Grothey
Chuck Irwin & Saundra Messinger
Fred & Dorothy Johnson
Steve & Pam Johnson
Jolana & Hubert Jordan
Linda Milbradt
Dr. Frank & Sarah Ognibene
Dr. Autry & Denise Parker
Linda Pelts
Alyce & Tom Price
Jack & Gloria Schaffer
Dr. Judith Soberman & Dr. Len Lothstein
Dr. Cortez & Leathia Ward
Camilla Wilson
Jocelyn Dan Wurzburg
Dr. Lisa & Kevin Young
SHOW YOUR LOVE
Parke Kennedy
Executive Director
parke@GPACweb.com
(901) 751-7505
Presenters Circle
Presenters Circle
PRESENTERS CIRCLE
DO YOU WANT TO HELP ENSURE THE FUTURE OF THE ARTS? THEN CONSIDER JOINING THE GPAC PRESENTERS CIRCLE!
Membership consists of an annual gift of at least $1,000 with a 3-year commitment. Members are prominently recognized throughout the season as part of a special circle of supporters who share our passion for the Arts and recognize the value GPAC brings to our community. Members are acknowledged with exclusive private events and public recognition. Most importantly, your commitment for the next three years will help secure the future of the Arts at GPAC.
JOIN THE CIRCLE
Parke Kennedy
Executive Director
parke@GPACweb.com
(901) 751-7505
2025-2026 PRESENTERS CIRCLE MEMBERS:
Bo & Petra Adams
Sheila & Carlton Anderson
Cathy Anderson - Crye-Leike Commercial
Susan & Damon Arney
Dr. Esmond & Pamela Arrindell
Susan & Bob Baker
Samuel L. Beach
Pam Blatch
Charles & Diana Britton
Burch, Porter & Johnson, PLLC
Lisa & Jeff Call
Ron & Susan Carlsson
Mike & Dotty Carter
Thomas Chu, M.D.
Dr. Chad & Rebecca Cullison
Dr. Brooke Dishmon
Jan & Ted Donaldson
Preston H. Dorsett
Dr. Jonathan & Mrs. Jana Finder
Sondra & Bill Fondren
Germantown Area Chamber of Commerce
Kathy & J.W. Gibson
September Gingras
Sharon & Lee Grinspan
Barbara Boone Hanemann
Mike Harless & Margaret Clippard
Scotty & Cicely Hendricks
Rich & Jennifer Hughes
Pamela E. Ireland
Chuck Irwin & Saundra Messinger
Mary & Mark Jenkins
Steve & Pam Johnson
Jay & Kristen Keegan
Dr. Robert & Andrea Kerlan
Patricia & Gary Koester
Peggy C. Larkin
Cathy & Patrick Lawton
Dick & Jo Anne Leike
Jim & Linda Lloyd
Martin, Tate, Morrow & Marston, P.C.
Jeffrey F. & Emily McEvoy
Dr. Norris & Lauren McGehee
Judy & Mickey McLellan
Robert & Debbie Meyers
Linda Milbradt
Joyce & Bill Miles
Katy & Patrick O’Connor
Dr. Frank & Sarah Ognibene
Honorable Mike Palazzolo
Joel & Ann Parker
Carole and Robert Pinstein
The Proctor Family
Marty Regan
Susan & Joseph Robinson, III
Carol & Mike Ross-Spang
Jeff & Lauren Rower
Sam & Leanne Scull
Claire Revels Shapiro
Dr. & Mrs. Marvin Shapiro
Mr. & Mrs. John C. Sheffield, III
James & Linda Shoemaker
Kathy Simonetti
Rouben & Elize Simonian
Ann Schaefer Smith
Allyson Smothers
Soneks Day Spa
Grace & Frank Uhlhorn
Jo Vail
Jeanette & William H. Watkins, Jr.
Sarah & William H. Watkins, III
Mary E. Welsh
Eileen & Steven Wishnia
Support
Support
GENEROUS COMMUNITY SUPPORT, INDIVIDUAL DONORS AND VOLUNTEERS MAKE IT POSSIBLE FOR GPAC'S MUSICAL AND EDUCATIONAL PROGRAMS TO GROW AND FLOURISH.
THERE ARE MANY WAYS TO TAKE PART IN THE LIFE OF THE GERMANTOWN PERFORMING ARTS CENTER.
Explore the following opportunities to get involved.
ADDITIONAL INFORMATION
Please support GPAC through individual or corporate gifts, sponsorships, gifts of stock, or bequests.
CONTACT
Parke Kennedy
Executive Director
parke@gpacweb.com
(901) 751-7505
PB & J on Tour
PB & J on Tour
FOR INFORMATION CONTACT:
Emily Hefley
emily@gpacweb.com
901-751-7665
PB&J ON TOUR AT SCHOOLS
GPAC recognizes that not all children are able to attend the Peanut Butter & Jam sessions that are hosted at our location throughout the season because of transportation issues, the price of admission, or both. The PB & J On Tour Program takes music and dance artists to selected schools all over the mid south are to perform for students in grades K-2.
The goals of this program are:
Introduce PreK-2 children to different styles and genres of music, movement, and performing arts.
Promote literacy through the performing arts
Outcomes include:
Spark classroom discussion and written response after viewing two different performing arts genres.
Engage students during live performances through both physical (clap, tap, move etc) and mental (listen, observe, understand, connect) senses.
Provide students with a “Brain Break”
HOW IT WORKS:
GPAC schedules two different shows to be performed at your school in the fall and spring. Shows are specifically geared toward K-2 and vary in themes (music, dance, theater and cultural arts). GPAC provides all the necessary sound equipment (if schools do not have a sound system) to better enhance the performance. Surveys will be conducted after each performance along with a focus group at the end of the GPAC season.
This FREE program is funded through the GPAC Arts Education Fund and local grants.
Special thanks to our Peanut Butter & Jam On Tour Sponsor
