Box Office
Box Office
TICKET POLICY
GPAC does not participate with any online ticket vendors. GPAC tickets are available ONLY from the GPAC Box Office and website. GPAC is not responsible for any tickets purchased through an unauthorized website.
Promotional discounts do not apply to ticket purchases made prior to the promotion.
All programs, dates and times are subject to change without notice.
A handling fee is added to all purchased tickets.
Tickets are nonrefundable.
If you are unable to use a purchased ticket, please contact the GPAC Box Office at least 48 hours before the performance. You will receive a tax donation letter for the value of the tickets.
Subscribers may apply the value of exchanged tickets toward tickets to other shows in the regular GPAC season. Subscribers must contact the GPAC Box Office at least 48 hours prior to the performance. All exchanges are based upon ticket availability.
In the unfortunate event that a show is rescheduled, previously purchased tickets remain valid for the rescheduled date, and no action is needed on the part of the ticket holder. If you find that you are unable to attend the rescheduled date, you have 30 days from the announcement of the rescheduled date to request a refund.
In the unlikely event an indoor performance is canceled, ticket holders can turn their ticket purchase into a tax-deductible donation, apply the ticket amount to another show, or request a refund.
If a show in The Grove is canceled before the gates open, ticket holders can turn their ticket purchase into a tax-deductible donation, apply the ticket amount to another show, or request a refund.
If a show in The Grove is stopped because of inclement weather after it has begun, no refunds will be issued.
Under no circumstances will a patron who attends a performance be issued a refund.
As a courtesy to patrons and the performers, children ages 4 and under are not permitted in the theater, except for events specifically intended for children. All patrons must have a ticket for admittance and must be seated in their designated seat. Any person who causes a disturbance will be asked to leave the auditorium without a refund.
Photography or videotaping of performances is not permitted. Patrons in violation may be asked to surrender their cameras for the duration of the performance and/or be removed from the venue. All programs, dates and times are subject to change without notice.
Third-Party Tickets — Guests, Take Caution!
Buy your tickets only from GPACweb.com or the GPAC Box Office.
When you buy from a broker:
We cannot be responsible for tickets purchased through unauthorized third parties.
Your tickets cannot be replaced if lost or stolen.
We cannot guarantee that your tickets are valid and cannot guarantee admittance.
You will always pay more than face value.
We cannot contact you with information regarding time changes, show cancellations, road closures or other information.
You are supporting businesses that make it hard for true fans to see their favorite performers or shows without paying a premium charge they cannot afford.
We reserve the right to revoke tickets sold to a broker or unauthorized third party. If you are holding a revoked ticket, you will not be admitted and will not receive a refund.
Be on the lookout for sites that look similar or have URLs similar to GPACweb.com. Often they belong to scalper sites or brokers.
ArtsAccess
ArtsAccess is an Arts Memphis program that makes it easier for certain groups to have access to tickets at participating arts venues. At GPAC our Center Stage Series shows only are available for ArtsAccess card holders.
GPAC BOX OFFICE
Contact For details regarding specific seating options.
call: 901-751-7500
email: boxoffice@GPACweb.com
BOX OFFICE HOURS
Monday - Friday 10:00 AM - 5:00 PM
Box Office opens 3 hours prior to curtain for weekend performances.